Your job – a part of your life!
Working at Mensor will provide you with exciting new challenges. Within our new office and manufacturing facility there are many opportunities in all areas of our business. We provide a goal oriented workplace in a high tech environment which fosters personal and career growth.

The primary responsibility of the Sales Customer Care Engineer is to support the SML7 Sales and Marketing efforts for Mensor.  Duties will mainly be in two specific areas: order entry and domestic sales; some marketing tasks are also required.

Sales Customer Care Engineer

GENERAL RESPONSIBILITIES

  • Communicate with customers and departments in person; or by letter, fax, email and/or telephone.
  • Responsible for selected key accounts and certain domestic sales as assigned by the Director of Sales, Marketing & Service.
  • Make recommendations for new products and product extensions or enhancements.
  • Order entry duties will include:
    o  Aide and advise customers requesting product information.
    o  Proof-read orders to make sure RSMs and customers have accurate details.
    o  Assist the sale’s coordinator in accurately entering quotes and for RSMs only when they are not in office.
  • Domestic Sales duties will include:
    o  Make phone calls
    o  Generate quotes to prospective clients
    o  Promote company’s products
    o  Prepare sales reports
    o  Analyze market sale statistics and recommend improvement of company’s methods and techniques
    o  Attend to the complaints of customers and establish schedules for calling them to resolve any misunderstanding
    o  Efficiently and quickly process requests, quotes, orders.
    o  Learn the various buying habits and expectations of customers in order to be able to recommend to them solutions and specific products.
  • Marketing duties will include:
    o  Be knowledgeable on current and new products.
    o  Perform telemarketing and other market research.
    o  Prepare marketing reports.

SKILLS, KNOWLEDGE AND ABILITIES

  • Two-year business, marketing, or technical college degree or equivalent experience. Technology or engineering degree is preferred but not required.
  • Three to five years work experience in a technical field preferred
  • Technical knowledge and background adequate to understand and sell Mensor products.
  • Ability to effectively communicate with customers/clients; understand their needs and establish good relationships with them
  • Ability to identify potential sales and close sale.
  • Understanding of pressure technology.
  • Ability to learn how precision instruments operate.
  • Good mathematical skills.
  • Detail oriented
  • Military contract experience a plus.
  • Excellent experience with Microsoft Office products.

It is the policy of Mensor Corporation to afford equal opportunity for employment to all individuals regardless of race, color, religious creed, sex, age, national origin, disability or veteran status. If qualified, please submit your resume, including salary history, to susan.fisher@mensor.com. Due to overwhelming response we will only contact those applicants we wish to pursue.

Our Company

Mensor is a manufacturer of precision pressure calibration equipment and a sales center for pressure and temperature calibration equipment from the Calibration Technology Division of the WIKA Group.

Contact

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