Your job – a part of your life!
Working at Mensor will provide you with exciting new challenges. Within our new office and manufacturing facility there are many opportunities in all areas of our business. We provide a goal oriented workplace in a high tech environment which fosters personal and career growth.

We are looking for a

Customer Service Administrator

DESCRIPTION

The primary responsibility of the Customer Service Administrator is to coordinate repair activities and customer support with regards to order entry and status of repair and calibrations.

GENERAL DUTIES & RESPONSIBILITIES

  • Review and process incoming repair, calibration and parts orders for order entry.
  • Accurately enter sales orders per customer purchase orders and customer service department quotes.
  • Facilitate the movement of parts and assemblies from production to the customer service for repair of customer equipment.
  • Communicate with WIKA CT subsidiaries regarding part or assembly requirements for repair of customer units not manufactured by Mensor.
  • Follow-up with calibration lab coordinator and production coordinator regarding delays that effect on-time delivery to the customer.
  •  Help customers with general questions regarding the return of products for service and status of their equipment.
  • Aid the Customer Service Manager in preparing quotations.
  • Contact customers for PO’s and credit card payment information.

EXPERIENCE/PERSONAL QUALIFICATIONS

  • High School diploma or GED or equivalent.
  • Ability to effectively communicate with customers.
  • Ability to adapt to changes in priorities.
  • Technical knowledge adequate to understand and sell Mensor products.
  • Understanding of pressure technology.
  • Ability to learn how precision instruments operate.
  • Good phone communication skills and etiquette.
  • Good mathematical skills.

 


It is the policy of Mensor Corporation to afford equal opportunity for employment to all individuals regardless of race, color, religious creed, sex, age, national origin, disability or veteran status.. This job description in no way states nor does it imply that these are the only duties to be performed by an employee in this position. The job holder will be required to follow any other instructions and to perform any other duties required by his/her supervisor or manager.

Our Company

Mensor is a manufacturer of precision pressure calibration equipment and a sales center for pressure and temperature calibration equipment from the Calibration Technology Division of the WIKA Group.

Contact

Due to overwhelming response we will only contact those applicants we wish to pursue. If qualified, please submit your resume, including salary history to: